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March 26, 2020

Dear Fortius Clients & Patrons,

Since making the decision to temporarily close our facility on March 16, the COVID-19 pandemic has continued to escalate, and the urgency to stay home and protect our community is stronger than ever.

With this in mind, we are taking additional measures to extend our temporary closure until we know with certainty we can provide a safe environment for our team members, clients and community.

We’ve made the difficult but important decision to close the Fortius Lodge, effective March 26 at 3:00pm. Pharmasave will continue to provide essential services for those who need medication. Please contact them directly at 604.294.2227 or pharmasave084@gmail.com.

All in-person appointments that fall within the closure period will be temporarily cancelled and clients will be put on a priority waitlist. Clients will be contacted for re-booking into the earliest available appointments once we re-open.

All memberships will remain suspended and auto-payments deferred. Any sessions that fall within the closure period will be temporarily cancelled and we will do our best to reschedule clients at the earliest possible date once we re-open. Clients in our winter and spring programs will be credited any remaining unused sessions.

Our Gymnasium, Pitch, Meeting Rooms and Bistro remain closed and no new bookings will be confirmed until we re-open.

The Fortius team continues to practice social distancing at home, and are already counting down the days until we can return together, united in helping you reach your health, fitness and sport goals.

While we navigate the coming days and weeks together, your health and well-being remain our top priority. We encourage you to stay focused on your health and fitness routines. Follow along with our home workouts on Instagram or Facebook and tag us @fortiuscentre #FortiusSTRONG so we can continue to inspire each other.

If you have an urgent inquiry, a member of our team will be available via phone at 604.292.2500 Monday – Friday from 9:00am – 3:00pm. Please note our response time may be delayed.

Thank you for your continued patience and kindness, and we look forward to seeing you in the facility again soon.

TC Carling
Fortius President & CEO